The “Raya Spirit” Social Experiment: How IOI City Mall is Humanizing Retail Narratives

The “Raya Spirit” Social Experiment: How IOI City Mall is Humanizing Retail Narratives In an era of high-production festive films and glossy celebrity endorsements, IOI City Mall has pivoted toward a more raw, high-retention strategy: The Social Experiment. Their latest Raya campaign (as seen on Tiktok) isn’t just about showcasing a physical space; it’s a …